Biothane collar Charlie in olive-orange

High quality Biothane collar Charlie Brown

The Charlie Brown collar is also available in olive-orange. And so, in addition to the orange color, it is another eye-catcher in every dog ​​park. The special thing about this collar are the orange loops and seams on the olive-colored material. The collar gets its elegant finish not least from the classy dark gray fittings.

The dark surface of the fittings is applied by a surface treatment and acquires a patina over time. If there is strong friction or force, the surface can also become scratched.

With a width of 38 mm, it is a cool and robust companion for your everyday life. Whether your dog goes swimming with it or rolls around in the mud in rainy weather, simply rinse it under running water and the collar will look like new again.

The collar is pleasantly soft to the touch and has a leather-like surface structure. It fits comfortably around the dog's neck and is very light and comfortable to wear.

What is Biothane?

Biothane® is a synthetic material made of polyester or nylon webbing coated with PVC or TPU. This coating makes the material water-repellent, abrasion-resistant and easy to clean. The coating looks similar to leather and feels very pleasant thanks to the slightly structured surface.

Shipment

If the items you ordered are not all available in stock, we will wait until we can ship your order in full.

We ship our orders to the EU, Switzerland, Canada and the USA.

We ship climate-friendly with DHL GoGreen:

* For deliveries to NON-EU countries, additional taxes, customs duties and fees may apply, which you as the customer must pay.
** Deviations caused by the shipping service provider are possible.

exchange

If you need your order in a different size , we will be happy to exchange your ordered goods for the correct size within 30 days of receipt. The prerequisite for a size exchange is of course that the goods are unused and in perfect condition:

• Please completely fill out the return form that was included with your invoice
• Enclose the printed return slip with your return shipment
• The customer must provide sufficient postage for the return shipment.
• We will send you a replacement delivery free of charge.

Return

If you want to return your order, please send your order back to us within 30 days. The prerequisite is that the goods are unused and in perfect condition.

• Please completely fill out the return form that was included with your invoice
• Enclose the printed return slip with your return shipment
• Also include a copy of the invoice with your return
• The customer must provide sufficient postage for the return
• Your order will be refunded once the goods have arrived and been inspected

Please note that we neither accept returns nor exchange goods that show signs of wear. If your returned goods show signs of wear, we reserve the right to refuse to accept the return or to withhold part of the refund price.

claim

If there is a complaint about your unused goods, please write us an email to service@theoundemma.com stating the order and invoice number. Please describe your complaint and include a photo with your email that will help you clearly identify your complaint.

We will contact you immediately and find a satisfactory solution together.