Gift vouchers from THEO & EMMA®

With the gift vouchers from THEO & EMMA® you can now give away quality, design and sustainability. Make a friend, your parents or a dog owner who is particularly close to your heart very happy with our gift vouchers.

By the way, with our gift vouchers you can give away anything that is available in our online shop.

Our gift voucher is also very suitable as a last minute gift, as you will receive a gift voucher code by email after purchase. You can either process this further or give it away immediately.

The gift voucher credit does not expire and remains until the voucher is completely redeemed.

If part of your order is currently unavailable, we will wait until we can ship your entire order.

We ship our orders to the EU, Switzerland, Canada and the USA.

We ship CO2-neutrally with DHL GoGreen:

* For deliveries to NON-EU countries, additional taxes, duties and fees may apply, which you as the customer must bear.
** Deviations caused by the shipping service provider are possible.

Exchanges and returns

If you would like to return or exchange your order, please register your return on our returns portal and return it to us within 30 days of the invoice date. The prerequisite for a return is that the product is unused, in its original packaging, and in perfect condition.

If your returned goods show signs of wear, we reserve the right to refuse acceptance of the return or to retain part of the refund price.

Please report your returns here >> Returns Portal << .

To register, you'll need your email address and the order number, which you'll find on your invoice or order confirmation. The order number begins with a "#."